From upload to recovered dollars. Here's exactly what happens when you send us your data.
Your monthly invoices from your 3PL, your carrier invoices, or both. Shipping, fulfillment, storage, special services — upload as many months as you have. CSV, PDF, or Excel.
Your rate agreement with your 3PL — pick & pack rates, storage rates, shipping rate tables, surcharge schedules. This is what we check against.
We compare actual product weights against what the carrier billed. A single unit shouldn't weigh 30 lbs — but carriers get it wrong more than you'd think. We also validate dimensional weight calculations against box sizes.
We verify that the zip code on each shipment maps to the correct shipping zone. We also check that your 3PL is rate shopping correctly — finding the cheapest carrier and service for each package.
Every line item on your invoice is checked against your rate card. Pick & pack rates, storage rates per pallet/bin, receiving charges, returns processing fees — if it's in your rate card, we verify it.
We scan for shipments billed multiple times, charges for cancelled or void orders, and any activity billed more than once. One brand we audited was charged 150x for the same shipment.
Fuel surcharges, residential delivery fees, address corrections, peak/demand surcharges, handling fees — we check every accessorial against current carrier surcharge tables and your negotiated exceptions.
Late deliveries against guaranteed service levels, missed pickup windows, and other service failures. We identify every shipment eligible for a carrier refund and build the evidence package.